Aligning Process Work with Strategic, Organisational, and Cultural Factors This 3-day masterclass shows how to discover and scope a business process, clarify its context, model its workflow with progressive detail, assess it, and transition to the design of a new process by determining, verifying, and documenting its essential characteristics. Highly interactive workshop.
English spoken
June 8-10, 2026
Avoiding the “Useless Case” Phenomenon Most Business Analysts report disappointing results in applying Use Case techniques – this half day or full day workshop provides proven, practical techniques for successfully applying Use Case and User Story methods.
English spoken
Only available as In-house